Refund and Dispute Policy

Bepis PTY LTD refund and dispute policy Last updated: 8 May 2026

Refund or billing dispute requests should be sent to support@bepis.lol.

Bepis PTY LTD aims to respond to refund and billing dispute requests within 5 business days.

Bepis PTY LTD will review the venue subscription record, Stripe payment status, service access, customer agreement, and any relevant support history before deciding whether a refund or credit applies.

Subscription fees are generally charged for access to the service for the relevant billing period. Refunds are not automatic for change of mind, unused time, or a decision to stop using the service during a paid period.

Billing errors, duplicate charges, service-impact issues, or other exceptional circumstances may be assessed case by case.

Bepis PTY LTD sells software subscriptions and related support services, not physical goods, so physical return processes do not apply.

No promotions are currently offered unless stated in a written order or public offer.

If a payment is disputed through a bank, card network, or Stripe process, Bepis PTY LTD may provide relevant subscription, payment, and service-access records through that process.